FAQs

We recommend asking your question in our support community forums first, as this will then allow others who might also have the same question in future.

If that doesnt help, feel free to contact the office by telephone, email or the contact form on this website

Yes! All products include training on how to use them and a certificate for insurance purposes.

Yes! We are licensed by the FCA to discuss estimate monthly lease costs, and refer you to our select panel of leasing companies.

If you are having 3 or more therapists trained, we recommend in salon training for a small fee. Please feel free to ask.

We restrict our training workshops, located in Manchester and London (plus other areas depending on purchase), to 8 clinicians. By keeping these groups small, we can maximise your confidence and answer any queries each individual may have. These are usually held on a Monday. Cryotherapy workshop purchases allow for 1 person on these courses, there is a small extra charge for an additional trainee. If you are looking to have more than 2 people trained, we recommend upgrading your purchase to in salon.

Our CooLift, LipoContrast and CryoWave products include a 2 year warranty, subject to our terms & conditions.

These warranties can be extended – please ask for more details.

Cant find your the answer to your Question?

Please use the contact form on this page and a member of the team will be in touch.